[{"content":"Computer Hardware Maintenance Mioit provides comprehensive computer hardware maintenance services to ensure stable operation of enterprise office equipment:\nComputer Fault Diagnosis and Repair: Rapid identification of desktop and laptop hardware faults with professional repair solutions, minimizing equipment downtime Hardware Upgrade and Replacement: Memory expansion, hard drive upgrades (SSD replacement), graphics card replacement, and other hardware upgrade services based on business needs, extending equipment lifespan Peripheral Device Maintenance: Installation, configuration, maintenance, and troubleshooting of office peripherals including printers, scanners, projectors, and conference systems Equipment Procurement Advice: IT equipment selection and procurement recommendations to help enterprises choose the most cost-effective hardware solutions Network Maintenance Ensuring enterprise network stability, security, and efficient operation:\nNetwork Equipment Configuration and Maintenance: Installation, configuration, monitoring, and daily maintenance of routers, switches, firewalls, and other network equipment Network Troubleshooting: Rapid identification of network interruptions, slow speeds, connectivity failures, and other network issues with timely repair solutions Network Security Protection: Firewall policy configuration, intrusion detection and prevention, VPN setup and maintenance, ensuring enterprise network security Wireless Network Maintenance: Enterprise WiFi coverage planning, AP deployment and optimization, wireless network troubleshooting, ensuring stable wireless coverage Network Performance Optimization: Bandwidth management, QoS policy configuration, network topology optimization, improving overall network performance System Maintenance Ensuring stable operation of operating systems and servers:\nOperating System Installation and Optimization: Installation, deployment, performance tuning, and personalized configuration of Windows, macOS, Linux, and other operating systems System Patch Updates: Regular inspection and installation of operating system security patches and feature updates to prevent security vulnerabilities Virus Protection and Removal: Enterprise-level antivirus solution deployment, virus removal, security policy formulation, comprehensive endpoint security protection Data Backup and Recovery: Developing data backup strategies, implementing regular backups, providing data recovery services, ensuring enterprise data security Server Operations: Daily operations, performance monitoring, and fault handling for Windows Server and Linux servers Software Maintenance Ensuring normal operation of enterprise business software:\nOffice Software Installation and Configuration: Installation, activation, and configuration of Microsoft Office, WPS, enterprise email, and other office software Business Software Maintenance: Daily maintenance, troubleshooting, and upgrade updates for ERP, CRM, OA, and other enterprise business software Software Issue Troubleshooting: Professional diagnosis and resolution of software conflicts, runtime errors, and compatibility issues Software Asset Management: Software license management and version management, ensuring compliant use of enterprise software Service Response Standards Service Type Response Time Service Method Emergency Fault Within 15 minutes Remote + On-site General Fault Within 30 minutes Remote priority Service Request Within 2 hours As needed Regular Inspection Quarterly On-site service For specific pricing plans, please visit Weidao Service Pricing\nNeed IT Maintenance Services? Let us provide professional IT maintenance outsourcing services for your enterprise\nConsult Now ","permalink":"https://www.mioit.cn/en/outsourcing/maintenance-scope/","summary":"\u003ch2 id=\"computer-hardware-maintenance\"\u003eComputer Hardware Maintenance\u003c/h2\u003e\n\u003cp\u003eMioit provides comprehensive computer hardware maintenance services to ensure stable operation of enterprise office equipment:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eComputer Fault Diagnosis and Repair\u003c/strong\u003e: Rapid identification of desktop and laptop hardware faults with professional repair solutions, minimizing equipment downtime\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eHardware Upgrade and Replacement\u003c/strong\u003e: Memory expansion, hard drive upgrades (SSD replacement), graphics card replacement, and other hardware upgrade services based on business needs, extending equipment lifespan\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003ePeripheral Device Maintenance\u003c/strong\u003e: Installation, configuration, maintenance, and troubleshooting of office peripherals including printers, scanners, projectors, and conference systems\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eEquipment Procurement Advice\u003c/strong\u003e: IT equipment selection and procurement recommendations to help enterprises choose the most cost-effective hardware solutions\u003c/li\u003e\n\u003c/ul\u003e\n\u003ch2 id=\"network-maintenance\"\u003eNetwork Maintenance\u003c/h2\u003e\n\u003cp\u003eEnsuring enterprise network stability, security, and efficient operation:\u003c/p\u003e","title":"IT Maintenance Scope | Computer \u0026 Network \u0026 System \u0026 Software | Mioit"},{"content":"Maintenance Pricing \u0026ldquo;Weidao\u0026rdquo; All-Inclusive Service Under 10 Employees — From ¥699/month\nRemote technical support from engineers 400 hotline or WeChat service requests On-site service: next business day arrival during Mon-Fri working hours Technical consulting services Quarterly on-site inspection (optional) Dedicated technical support engineer (optional) 11-30 Employees — ¥1,180/month\nInitial on-site health check Remote technical support from engineers 400 hotline or WeChat service requests On-site service: next business day arrival during Mon-Fri working hours Technical consulting services Quarterly on-site inspection (optional) Dedicated technical support engineer (optional) 31-50 Employees — ¥1,980/month\nInitial on-site health check Remote technical support from engineers On-site service: next business day arrival during Mon-Fri working hours Technical consulting services Quarterly on-site inspection included Dedicated technical support engineer included IT issue management, asset management, building internal knowledge base 51-70 Employees — ¥2,980/month\nTechnical manager\u0026rsquo;s mobile as service hotline Unlimited on-site service (when remote resolution is not possible) Initial on-site health check IT issue management, asset management, building internal knowledge base Periodic service report data provided Dedicated personnel arriving on-site within 8 hours during Mon-Fri working hours 70+ Employees — ¥4,980/month\nTechnical manager\u0026rsquo;s mobile as service hotline Unlimited on-site service (when remote resolution is not possible) Initial on-site health check IT issue management, asset management, building internal knowledge base Periodic service report data provided Dedicated account manager with regular follow-ups, continuously improving service quality and reducing costs On-site service: dedicated personnel arriving within 4 hours during Mon-Fri working hours Technical solution expert services Pricing Plan Notes First Month Free Trial: Prepay the annual service fee and enjoy the first month free, allowing you to experience our IT outsourcing service quality with zero risk.\nUnconditional Termination: During the service period, clients may terminate the contract at any time without penalties, fully protecting your rights.\nCustom Plans: The above are standard pricing plans. If your enterprise has special requirements, we can customize exclusive service plans and quotes based on actual needs.\nHow to Choose the Right Plan? Under 10 employees: Ideal for startups and micro companies, primarily remote support, cost-effective 11-30 employees: Suitable for growing businesses, adding initial health checks and more on-site services 31-50 employees: For mid-sized enterprises, with dedicated engineers and IT knowledge base management 51-70 employees: For larger enterprises, unlimited on-site service and dedicated technical manager 70+ employees: For large enterprises, 4-hour rapid response and solution expert services FAQ What services are included in the IT outsourcing maintenance fee? The Weidao all-inclusive service covers all IT operations including computer hardware maintenance, network maintenance, system maintenance, and software maintenance — no additional fees required. For detailed service scope, please visit the Maintenance Scope page.\nHow do I get the first month free? Prepay the annual service fee to enjoy the first month free. For example, choosing the 699 CNY/month plan, you pay for 11 months and receive 12 months of service.\nCan I upgrade or downgrade my plan at any time? Yes. We support flexible adjustment of service tiers based on changes in your enterprise size, ensuring you always receive the most suitable IT outsourcing service.\nGet a Custom Quote Contact us for a tailored IT outsourcing service quote for your enterprise\nConsult Now ","permalink":"https://www.mioit.cn/en/outsourcing/maintenance-price/","summary":"\u003ch2 id=\"maintenance-pricing\"\u003eMaintenance Pricing\u003c/h2\u003e\n\u003ch3 id=\"weidao-all-inclusive-service\"\u003e\u0026ldquo;Weidao\u0026rdquo; All-Inclusive Service\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eUnder 10 Employees — From ¥699/month\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eRemote technical support from engineers\u003c/li\u003e\n\u003cli\u003e400 hotline or WeChat service requests\u003c/li\u003e\n\u003cli\u003eOn-site service: next business day arrival during Mon-Fri working hours\u003c/li\u003e\n\u003cli\u003eTechnical consulting services\u003c/li\u003e\n\u003cli\u003eQuarterly on-site inspection (optional)\u003c/li\u003e\n\u003cli\u003eDedicated technical support engineer (optional)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e11-30 Employees — ¥1,180/month\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eInitial on-site health check\u003c/li\u003e\n\u003cli\u003eRemote technical support from engineers\u003c/li\u003e\n\u003cli\u003e400 hotline or WeChat service requests\u003c/li\u003e\n\u003cli\u003eOn-site service: next business day arrival during Mon-Fri working hours\u003c/li\u003e\n\u003cli\u003eTechnical consulting services\u003c/li\u003e\n\u003cli\u003eQuarterly on-site inspection (optional)\u003c/li\u003e\n\u003cli\u003eDedicated technical support engineer (optional)\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003e31-50 Employees — ¥1,980/month\u003c/strong\u003e\u003c/p\u003e","title":"IT Outsourcing Pricing | Weidao All-Inclusive Plans | Mioit"},{"content":"7 Product Guarantees 1. One-stop Service No need to coordinate with multiple vendors — we uniformly resolve all categories of IT issues across desktop, network, and server. Supported by professional personnel, efficient tools, and standardized processes, we handle all operations needs in one place.\nFrom computer faults to network issues, from system maintenance to security protection — just one phone call or WeChat message and we take care of everything. Say goodbye to the hassle of coordinating multiple vendors and make IT service simple and efficient.\n2. First Month Free Clients who prepay the annual service fee enjoy the first month of service free of charge.\nWe are confident in our service quality, and the first-month-free offer lets you experience our services with zero risk. During the trial period, you can fully evaluate our service level and response speed, ensuring that choosing Mioit is the right decision.\n3. Unconditional Contract Termination During the service period, clients may apply to terminate the cooperation contract at any time without any constraints.\nWe do not impose any penalty clauses or liquidated damages, because we believe that quality service naturally earns long-term client partnerships. This commitment is the best proof of our confidence in our service quality.\n4. Platform-based Management Our proprietary management platform provides full tracking and monitoring of fault handling progress, with 100% visible service status and quantifiable data.\nAll fault tickets are followed up by dedicated service personnel throughout the process, while simultaneously providing technical support to frontline engineers, balancing the client experience until the ticket is confirmed closed. You can view key data in real time through the platform, including service progress, engineer response times, and issue resolution rates, making IT service management transparent and controllable.\n5. Professional Service Personnel All staff hold associate degrees or above, with over 90% holding relevant bachelor\u0026rsquo;s degrees, and all personnel hold corresponding industry professional certifications.\nWe regularly conduct technical skill assessments while strengthening comprehensive quality training in service etiquette and communication skills. Management personnel have over ten years of industry experience and hold authoritative qualifications such as ITIL, combining theoretical expertise with practical experience to ensure service quality.\n6. Customized Service Process Senior ITSM experts tailor exclusive service plans based on the enterprise\u0026rsquo;s industry, personnel structure, equipment criticality levels, and business IT dependency.\nDifferent industries and different-sized enterprises have different IT service needs. We don\u0026rsquo;t use templates — instead, we deeply understand your business scenarios and design the most suitable service processes and response mechanisms, ensuring that IT services truly empower your business.\n7. Free Efficient Tools We provide free access to our proprietary CASE ticketing platform, remote operations platform, security monitoring software, and asset management system for partner clients, with no additional charges.\nThese tools cover the entire lifecycle of IT operations, helping you achieve digital management of fault reporting, remote support, security monitoring, and asset management, improving IT management efficiency while reducing total cost of ownership.\nOur Service Commitments Guarantee Item Commitment Service Response Emergency faults responded within 15 minutes Fault Resolution General faults resolved within 2 hours Service Availability System availability ≥ 99.9% Client Satisfaction Quarterly satisfaction ≥ 95% Service Reports Detailed service reports provided monthly Experience the 7 Guarantees First month free trial — experience professional IT outsourcing services with zero risk\nConsult Now ","permalink":"https://www.mioit.cn/en/outsourcing/value-added/","summary":"\u003ch2 id=\"7-product-guarantees\"\u003e7 Product Guarantees\u003c/h2\u003e\n\u003ch3 id=\"1-one-stop-service\"\u003e1. One-stop Service\u003c/h3\u003e\n\u003cp\u003eNo need to coordinate with multiple vendors — we uniformly resolve all categories of IT issues across desktop, network, and server. Supported by professional personnel, efficient tools, and standardized processes, we handle all operations needs in one place.\u003c/p\u003e\n\u003cp\u003eFrom computer faults to network issues, from system maintenance to security protection — just one phone call or WeChat message and we take care of everything. Say goodbye to the hassle of coordinating multiple vendors and make IT service simple and efficient.\u003c/p\u003e","title":"IT Outsourcing Value-added Services | 7 Service Guarantees | Mioit"},{"content":"IT Technical Staff Outsourcing Services Mioit provides professional IT technical staff outsourcing services for enterprise clients, helping businesses flexibly respond to IT staffing changes, reduce recruitment and management costs, and quickly acquire the technical talent they need.\nOur Technical Personnel Types Desktop Operations Engineers\nResponsible for daily operations and troubleshooting of enterprise endpoint devices Proficient in Windows/macOS system maintenance and office software support Excellent communication skills and service orientation Server Operations Engineers\nResponsible for deployment, monitoring, and maintenance of Windows Server and Linux servers Expert in server virtualization (VMware, Hyper-V) technologies Capable of fault diagnosis and performance tuning Network Engineers\nResponsible for enterprise network architecture design, equipment configuration, and daily maintenance Proficient in managing routers, switches, firewalls, and other network equipment Experienced in network security and VPN configuration Database Administrators (DBA)\nResponsible for operations management of MySQL, SQL Server, Oracle, and other databases Capable of database performance optimization, backup and recovery, and high availability configuration Ensuring enterprise data security and business continuity Virtualization Technology Experts\nResponsible for planning and operations of VMware vSphere, Hyper-V, and other virtualization platforms Experienced in private cloud architecture design and containerized deployment Providing virtualization performance optimization and troubleshooting services Service Models On-site Service Technical personnel are stationed at the client\u0026rsquo;s site, working closely with the client\u0026rsquo;s team to provide face-to-face technical support. Suitable for enterprises requiring daily IT operations assurance.\nRemote Service Technical support provided through remote operations platforms, with rapid response and lower costs. Suitable for enterprises with relatively standardized IT needs.\nHybrid Service Combining both on-site and remote models — on-site support during core hours and remote support during non-core hours, balancing service quality and cost control.\nWhy Choose Mioit\u0026rsquo;s Staff Outsourcing? Rapid Deployment: Sufficient technical talent reserves, with personnel deployed within as little as one week Quality Assurance: All staff hold associate degrees or above, with over 90% holding relevant bachelor\u0026rsquo;s degrees and industry certifications Flexible Adjustment: Scale up or down based on business changes without long-term contract constraints Controlled Costs: Pay-as-you-go, no hidden costs such as social insurance or housing fund obligations Continuous Training: Regular technical assessments and skill enhancement training, ensuring continuous capability growth FAQ How are technical staff outsourcing fees calculated? Fees are determined based on factors including technical personnel type, service model (on-site/remote), and service duration. Please contact us for a customized quote.\nWho manages the outsourced personnel? Outsourced personnel are managed by Mioit for HR matters (salary, benefits, training, etc.), while the client is responsible for work assignments and daily business management.\nCan outsourced personnel be replaced at any time? Yes. If you are unsatisfied with the current outsourced personnel, we will arrange a replacement in the shortest possible time to ensure business continuity is not affected.\nNeed IT Technical Staff? Tell us your requirements and we'll match the most suitable technical talent for you\nConsult Now ","permalink":"https://www.mioit.cn/en/outsourcing/staff-outsource/","summary":"\u003ch2 id=\"it-technical-staff-outsourcing-services\"\u003eIT Technical Staff Outsourcing Services\u003c/h2\u003e\n\u003cp\u003eMioit provides professional IT technical staff outsourcing services for enterprise clients, helping businesses flexibly respond to IT staffing changes, reduce recruitment and management costs, and quickly acquire the technical talent they need.\u003c/p\u003e\n\u003ch3 id=\"our-technical-personnel-types\"\u003eOur Technical Personnel Types\u003c/h3\u003e\n\u003cp\u003e\u003cstrong\u003eDesktop Operations Engineers\u003c/strong\u003e\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eResponsible for daily operations and troubleshooting of enterprise endpoint devices\u003c/li\u003e\n\u003cli\u003eProficient in Windows/macOS system maintenance and office software support\u003c/li\u003e\n\u003cli\u003eExcellent communication skills and service orientation\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cstrong\u003eServer Operations Engineers\u003c/strong\u003e\u003c/p\u003e","title":"IT Staff Outsourcing | On-site Engineers \u0026 Remote Support | Mioit"},{"content":"Domestic Service Points Mioit has multiple service points in Beijing, covering major business districts across the city to ensure rapid response to client needs:\nEast Office: Room 26A, 26F, Zijin Haoting, Hujialou, East 3rd Ring Road, Beijing West Office: Room 866, 8F, Building 3, No. 30 Shixing Street, Shijingshan, West 4th Ring Road, Beijing South Office: Jindian Mini, Caihuying Bridge, South 2nd Ring Road, Beijing Our service coverage spans 80% of cities nationwide. No matter which city your enterprise is located in, we can provide timely and professional IT service support.\nGlobal Services Our services cover over 80 countries and regions worldwide, providing comprehensive IT assurance for enterprises expanding overseas and operating multinational operations:\n7×24 Hour Time-zone-free Service: Our global service network ensures timely technical support across any time zone Multilingual Technical Support: Providing services in Chinese, English, and other languages to eliminate communication barriers Overseas IT Equipment Delivery: Professional cross-border IT equipment procurement, transportation, and deployment as a one-stop service On-site Technical Support: Localized on-site service capabilities covering major cities worldwide Key Service Regions Region Countries/Areas Covered Service Highlights Asia-Pacific China, Japan, South Korea, Singapore, etc. Chinese language support, rapid response North America United States, Canada English support, local delivery Europe United Kingdom, Germany, France, etc. Multilingual support Southeast Asia Thailand, Vietnam, Malaysia, etc. Cost-optimized solutions Need Global IT Services? No matter where your business operates, we provide professional IT support\nConsult Now ","permalink":"https://www.mioit.cn/en/about/coverage/","summary":"\u003ch2 id=\"domestic-service-points\"\u003eDomestic Service Points\u003c/h2\u003e\n\u003cp\u003eMioit has multiple service points in Beijing, covering major business districts across the city to ensure rapid response to client needs:\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eEast Office\u003c/strong\u003e: Room 26A, 26F, Zijin Haoting, Hujialou, East 3rd Ring Road, Beijing\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eWest Office\u003c/strong\u003e: Room 866, 8F, Building 3, No. 30 Shixing Street, Shijingshan, West 4th Ring Road, Beijing\u003c/li\u003e\n\u003cli\u003e\u003cstrong\u003eSouth Office\u003c/strong\u003e: Jindian Mini, Caihuying Bridge, South 2nd Ring Road, Beijing\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003eOur service coverage spans 80% of cities nationwide. No matter which city your enterprise is located in, we can provide timely and professional IT service support.\u003c/p\u003e","title":"Service Coverage | Nationwide 80% Cities \u0026 80+ Countries"}]