Maintenance Pricing
“Weidao” All-Inclusive Service
Under 10 Employees — From ¥699/month
- Remote technical support from engineers
- 400 hotline or WeChat service requests
- On-site service: next business day arrival during Mon-Fri working hours
- Technical consulting services
- Quarterly on-site inspection (optional)
- Dedicated technical support engineer (optional)
11-30 Employees — ¥1,180/month
- Initial on-site health check
- Remote technical support from engineers
- 400 hotline or WeChat service requests
- On-site service: next business day arrival during Mon-Fri working hours
- Technical consulting services
- Quarterly on-site inspection (optional)
- Dedicated technical support engineer (optional)
31-50 Employees — ¥1,980/month
- Initial on-site health check
- Remote technical support from engineers
- On-site service: next business day arrival during Mon-Fri working hours
- Technical consulting services
- Quarterly on-site inspection included
- Dedicated technical support engineer included
- IT issue management, asset management, building internal knowledge base
51-70 Employees — ¥2,980/month
- Technical manager’s mobile as service hotline
- Unlimited on-site service (when remote resolution is not possible)
- Initial on-site health check
- IT issue management, asset management, building internal knowledge base
- Periodic service report data provided
- Dedicated personnel arriving on-site within 8 hours during Mon-Fri working hours
70+ Employees — ¥4,980/month
- Technical manager’s mobile as service hotline
- Unlimited on-site service (when remote resolution is not possible)
- Initial on-site health check
- IT issue management, asset management, building internal knowledge base
- Periodic service report data provided
- Dedicated account manager with regular follow-ups, continuously improving service quality and reducing costs
- On-site service: dedicated personnel arriving within 4 hours during Mon-Fri working hours
- Technical solution expert services
Pricing Plan Notes
First Month Free Trial: Prepay the annual service fee and enjoy the first month free, allowing you to experience our IT outsourcing service quality with zero risk.
Unconditional Termination: During the service period, clients may terminate the contract at any time without penalties, fully protecting your rights.
Custom Plans: The above are standard pricing plans. If your enterprise has special requirements, we can customize exclusive service plans and quotes based on actual needs.
How to Choose the Right Plan?
- Under 10 employees: Ideal for startups and micro companies, primarily remote support, cost-effective
- 11-30 employees: Suitable for growing businesses, adding initial health checks and more on-site services
- 31-50 employees: For mid-sized enterprises, with dedicated engineers and IT knowledge base management
- 51-70 employees: For larger enterprises, unlimited on-site service and dedicated technical manager
- 70+ employees: For large enterprises, 4-hour rapid response and solution expert services
FAQ
What services are included in the IT outsourcing maintenance fee? The Weidao all-inclusive service covers all IT operations including computer hardware maintenance, network maintenance, system maintenance, and software maintenance — no additional fees required. For detailed service scope, please visit the Maintenance Scope page.
How do I get the first month free? Prepay the annual service fee to enjoy the first month free. For example, choosing the 699 CNY/month plan, you pay for 11 months and receive 12 months of service.
Can I upgrade or downgrade my plan at any time? Yes. We support flexible adjustment of service tiers based on changes in your enterprise size, ensuring you always receive the most suitable IT outsourcing service.
Get a Custom Quote
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